Services

Housing Association Partnerships
Housing Consultants can provide a range of services to RSLs considering partnerships with other organisations:

  • Provision of an independent review of the business case for change
  • Give advice and practical assistance with a partnership programme
  • Provide a complete partnership programme service:
    • Advice to Executive and the Board
    • Liaison with Housing Corporation
    • Delivery of entire programme from initial options to registration

Manage & Improve Income Collection
Are your arrears increasing or just ‘flat-lining’? Do you need a boost to your income performance ahead of an inspection?

Our proposition is simple:

Hand the operation over to us, we’ll review and manage the operation day to day and hand it back with improved collection rates and a projection of continued improvement.

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Business Performance Reviews
A structured review of an existing service area that will cover all issues that impact on service delivery; from management information to process re-engineering.

ALMO interim management and management support service
A ‘hands on’ management programme working with and assisting managers through the
processes of establishing the new organisation and putting new systems and management arrangements in place. This programme of review and delivery has been established using experience gained in previous ALMO transfers. The programme has been designed to ensure that, through close working with the new ‘shadow’ organisation and it’s managers, that both the ALMO programme and the performance targets that deliver the associated finance to improve the stock are both achieved.

Manage and Improve
A new and unique service for housing organisations that have identified areas of under-performance, but that lack the management capacity to address all of the issues involved in the timescales required.

Housing Consultants will, effectively take-on the management responsibilities for the service area concerned and put in place a timetabled programme agreed with the client to implement a service performance review and improvement programme. Such a programme will, by agreement, include the delivery of training and mentoring, both during the initial programme and beyond, to permanent managers within the service. These processes will ensure that the performance gains are sustained and that the organisation has a secure platform for future success.

Shadow inspections
An inspection service, that is available to order. Find out how you would fare if the inspectors turned up tomorrow. An invaluable independent, confidential review that will provide you with a clear set of priorities for improvement, ahead of the formal inspection that you need to get right first time.

Interim Management
Housing Consultants personnel are, subject to availability, happy to provide short-term cover for management vacancies.

Independent Tenants Advice
An independent service available to tenants and tenant’s organisations on the implications of the housing stock options being considered by the local authority.
Whichever options are being considered; LSVT, ALMO, PFI, partial transfer, housing consultants.co.uk will work positively with the tenants to ensure that they understand the options clearly, the policy and financial implications of each and their role in the processes of decision and subsequent management. Housing consultants.co.uk will work with specialist financial partners on the production of the required financial models
.

Policy implementation reviews
Is your rent arrears policy being translated into action consistently? Are the requirements of your customer service pledges being delivered every time? Are both fully compliant with best practice?
The crowded agenda facing most housing directors; whether meeting the decent homes standards, reviewing stock ownership and management options or developing a stronger strategic role for the authority can leave the organisation short of management capacity and vulnerable to getting some of the basics wrong.
We offer a targeted review that examines an organisation’s existing policies against the best practice in the sector, reviews how those are translated into action “on the ground” and produces a programme to close any gap between the organisation’s ambitions and delivery.

Housing IT systems evaluation and procurement advice
Housing consultants.co.uk can provide advice and assistance with a number of processes associated with the identification of and procurement of housing IT systems:
Initial / internal review of business priorities
Development of procurement plan
Identification of ‘marketing’ opportunities
Production of requirements specification
Evaluation of submissions
Negotiation with preferred suppliers

IT system delivery
Is your IT systems and support delivering what the organisation needs?
Housing Consultants offers a comprehensive review service designed to ensure that you realise the benefits you need, not just what the IT currently delivers.
Is mobile computing saving you time and money? Is the management information targeting management effort where it will deliver the highest return, in either financial or customer satisfaction terms?
Whatever IT you have we can help you ensure that it delivers more.

 

  HousingConsultants.co.uk,
Suite 1816, 16-19 Southampton Place, London, WC1A 2AJ